Privacy Policy
Last Updated: January 2025
Guardian Visibility LLC ("Guardian Visibility," "we," "our," or "us") values your privacy and the protection of information we collect that can be used to identify you or that we can link to or associate with you ("Personal Data"). This Privacy Policy explains how we collect, store, use, share, transfer, delete, and otherwise process your Personal Data.
Purpose of this Privacy Policy
This Policy describes the types of Personal Data that Guardian Visibility may collect or process, how we may use and disclose that Personal Data, how you may exercise any rights you may have regarding your Personal Data, and how you can contact us if you would like to exercise those rights or if you have any questions or concerns.
This Policy applies to Personal Data we collect or process through www.guardianviz.com and all sub-sites controlled by us, including any related applications, and in any other circumstances where we provide you with this Policy (collectively, the "Services").
Personal Data We Collect
We may collect or process your Personal Data when you engage with the Services, including by creating an online account, registering a trailer, or using Guardian Visibility tracking devices and related applications. The types of Personal Data we collect include:
Identity and Contact Information
- First and last name
- Company/carrier name
- Email address
- Phone number
- Mailing address
- DOT number and MC number
Vehicle and Equipment Information
- Trailer VIN numbers
- Trailer registration information
- Equipment specifications
Tracking and Sensor Data
- GPS location data from tracking devices
- Temperature readings
- Humidity readings
- Light sensor data (door open/close events)
- Shock and vibration data
Technical Information
- Internet Protocol (IP) addresses
- Browser type and version
- Device identifiers
- Date and time of access
- Pages visited and interactions with our Services
How We Use Your Personal Data
We process your Personal Data for the following purposes:
- To provide you with our tracking and monitoring Services
- To communicate with you about your account and Services
- To process carrier registrations and trailer enrollments
- To calculate and distribute revenue share payments
- To generate trip reports and analytics
- To detect security incidents and protect against fraudulent activity
- To improve our Services and develop new features
- To comply with legal and regulatory obligations
How We Share Your Personal Data
We may share your Personal Data with:
- Service Providers: Third parties who assist us in providing our Services, including our technology partner Tive Inc.
- Shippers and Brokers: When you haul loads that require tracking, relevant shipment data may be shared with the shipper or broker who arranged the load.
- Your Designated Recipients: Individuals or entities you authorize us to share your data with.
- Legal Requirements: Government officials, law enforcement, or courts when required by law.
Data Ownership
Guardian Visibility believes carriers should own their data. The tracking data generated by devices installed on your trailers belongs to you. You have the right to access, download, and use your trip data. We provide tools to export your data and maintain your ownership rights.
Data Security
We have implemented physical, technical, and administrative safeguards designed to protect Personal Data from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain Personal Data for as long as needed for the purposes for which it was collected, as outlined in this Policy. Trip and sensor data is retained for a minimum of 90 days to support claims resolution and compliance requirements. You may request deletion of your data subject to our legal and regulatory obligations.
Your Rights
Depending on your location, you may have the following rights:
- To request access to and a copy of your Personal Data
- To request correction of inaccurate Personal Data
- To request deletion of your Personal Data
- To opt-out of certain processing activities
- To withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information below.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide functionality, recognize you across sessions, analyze usage patterns, and improve our Services. You can control cookie preferences through your browser settings.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Guardian Visibility LLC
415 Lone Star Trail
Kalispell, MT 59901
Phone: (406) 430-6100
Email: info@guardianviz.com